Library Wireless FAQ's
Q. How does it work?
A. Wireless Internet (or "Wi-Fi") access
points located throughout the library communicate
with your wireless device. You should be able to
connect almost anywhere in the building. When your
wireless network card senses a signal, a message may
appear on your screen indicating a wireless network
is available. Open your web browser. If your laptop
does not have wireless built-in, you can install a
Wi-Fi compatible network card. The Library cannot
guarantee your equipment will work with the
Library's network.
Q. Will I need any
special settings or passwords to connect?
A. You may sign on using a library card and PIN, or
entering by entering a valid email address.
Q. Is my information safe
while using wireless?
A. Your information is not protected while
using wireless, unless you are connected to a web
page that employs encryption (stores, banks, etc.).
Keep this in mind if you are accessing sensitive
business or personal information.
Q. Are there any
restrictions on my use of the Internet?
A. Wireless users agree to abide by the
Library's Internet Use
Policy, which prohibits abusive or illegal
activity while using the Library's Internet service.
The Library assumes no responsibility for the safety
of equipment or for laptop configurations, security,
or data files resulting from connection to the
Library's network. Only web browsing is available
via our wireless connection. Services other than
http/https, such as telnet, secure shell, etc. are
not supported. There is no charge to connect to
wireless access at the Library.
Q. Can I print from the
wireless network?
A. The Library has no Wi-Fi capable printers
at this time.
Q. Is the library's
wireless network secured?
A. No, the Library's wireless network is not
secure. Any information you enter or display,
including e-mail, can be captured by anyone with a
wireless device and the appropriate software within
several hundred feet. The Library strongly urges you
not to enter passwords, PIN numbers, account numbers
or other private information while using the
wireless network, and cautions that using the
wireless network for e-mail may allow other people
to read your e-mail. Use web based e-mail that
employs encrypted (https) access if you absolutely
must use e-mail.
Q. What else should I
know about using the Library's hotspots?
- The Library has a limited number of public
tables and seating, and not all seating is
within easy reach of electrical outlets. Be
prepared for your computer to be self-powered.
Do not block or cross aisles or floors with
extension or power cords. Your power cord cannot
constitute a trip hazard or otherwise block
access for Library patrons or staff. Please do
not move chairs or tables to electrical outlets.
- Turn off any audible sound if you use your
laptop computers in the Library, or use
headphones. The Library does not provide
headphones.
- Signal strength and performance will vary
within the Library depending on the location of
the equipment that produces the radio signals,
so some areas of our buildings may not have
wireless service or may have slower internet
service.
- Although the wireless internet service is
usually available, it is not guaranteed and
during times of high use or technical problems
the wireless service may not be available.
Q. Are there any software
requirements?
A. Use a web browser, such as Internet
Explorer, Firefox, Netscape or Safari. The latest
version of these browsers will work best for
Internet display. The Library has spyware and virus
filters in place, but you are urged to use the
latest versions of spyware protection and/or a
personal firewall software while using the Library's
wireless connection.
Q. Can the library
help me configure my computer?
A. Sorry, everyone's computer is different
and you are responsible for knowing how to configure
your own equipment. Library staff cannot provide
technical assistance or help you configure your
notebook. Please consult your user's manual, or
contact your hardware or software provider for any
additional assistance.
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